Our mission is to exceed our customers’ expectations. We believe our commitment to quality and service is evident from the moment you walk into our showroom and throughout your entire project. We want your experience with us to leave a lasting impression that reflects the individual care we give each of our customers.
After an exhaustive search for just the right countertop pattern, we found the Armitage pattern at K&D. The entire process was great from scheduling, to measuring, to installation. The installers were prompt, tidy, cordial, and did any extras needed. I had a hard time finding the seam even though I knew where it was. I highly recommend this company!
Extraordinary! I went to the Maryland Heights store, found a product I liked and returned home with a small sample. I called Ballwin, O’Fallon, MO & South County stores to see if they had a larger sample or a full slab we could see. I had to leave a
message at all three locations. I took the sample back to Maryland Heights and was told that the stores I mentioned, did not have large samples. So I ordered 3 countertops. I returned home and before the end of the day, I got a call from the three
stores in which I had left a message. Unheard of to get return calls in today’s typical business environment. In a day or two, we got a call telling us when our tops would be ready and when we were scheduled for installation. Which was
Monday, Aug. 17, about 10 days. On the Friday before installation, we got a call confirming the Monday installation and the time frame. Today, we got a call mid-morning, confirming the time for installation, 3:00 PM. At 3:00 PM, the installers were at the door. They were practicing Covid 19 protocol and had on masks. They went about installation quickly and efficiently. It is a beautiful end to a family room upgrade. What a joy to deal with a company that “gets it”. We have had K&D do two previous projects and while we were always pleased, this was over the top. K&D will always get our recommendation.
We had a very positive experience! Sara was very easy to work and plan with as were the installers. All timelines were met if not ahead of schedule. When I needed to call, I actually got a person! We highly recommend this company and their professionalism especially in these uncertain times.
Excellent service! Very good to work with from start to finish and installation was just as explained and looks great!
Everyone we have worked with has been very professional and they have done an absolutely beautiful job. I could not be more thrilled with the beautiful countertops we have had installed. Thank you so very much!!
Great service from the start! Very knowledgeable when we were shopping the showroom and customer service carried through to the installation. We love the beauty of our new countertops!
K&D was very easy to work with. All our questions were answered. When the time came for installation, they were in and out very quickly and did an awesome job. Very happy to have done business with K&D!
K&D was extremely friendly and professional. Their showroom is beautiful. Allissa provided exceptional service. The installation was done quickly and correctly. I would highly recommend.
We love the countertop piece we ordered from K&D! It gave my in-not-great-shape antique new life!! It’s beautiful!!!
We could not be happier with our Cambria Quartz countertops. (We just got the backsplash done and working on the walls being painted.) It is all coming together better than I envisioned. The countertops are beautiful! The service at Trenton K&D was great. The show room is nice with big samples to view, Jeremy and Troy promptly returned my calls and e mails. I got a detailed bid and revised copies as we went along. Before the install I got emailed a colored diagram of exactly how it would look before they made it, right down to every swirl in the countertop. The installers were very personable, polite and did an outstanding job. Also, can’t forget the K&D showroom in Glen Carbon. I stopped in there to look also, I got a woman’s view and opinion. LOL Thank You! Also, in the beginning I did get another bid and I have to say the bids dollar wise were neck and neck close. K&D might have been a few hundred cheaper. But, I went with K&D because of the SERVICE! THANK YOU!
Sarah, at the South County store, was a big help in helping us choose the right countertop for our kitchen. The installation was completed in a professional manner. Everyone involved provided great customer service. We would highly recommend K&D Countertops.
Great job from beginning to end! We had wonderful help picking out the tops and hardware. The next step was the template which was smooth and then for the installation it was amazing how quick they had it set and ready to roll!!! Thanks for the excellent service!
Was very impressed with the service from beginning to end. The communication was excellent from Jeremy, I knew exactly where we were in the process and not once did I have to call and check on anything. He answered all of our questions promptly. The installers did a wonderful job and were pleasant and professional. The countertops look great and we are very satisfied with the end result. Thanks again!
I originally found K&D on the internet as I did with two other companies. All of them were very helpful and pleasant. Sara was in a category by herself. I had just lost my wife several months before and she saw that I was struggling to make simple decisions. She took control of the situation. Everything went well from there.
We built a bar to put on our patio next to our pool. From Brian in the showroom, to the gentleman who measured our bar, to the installers, everyone was professional and friendly. We are very happy with K&D and will most certainly use them again for any reno projects in our home.
We were very pleased with K&D Countertops. They were very professional. Would recommend them.
Cody and Justin installed our counters today, and they were the best. Completely professional, but very friendly and nice — great senses of humor. Outstanding customer service — everything about the process was easy and quick. I would highly recommend K&D for any countertop service needed.
Chris Shepard was the service technician who came out to check a blemished area on our counter top. It was highly unusual, and he had only seen it once before. He applied the appropriate ‘magic liquid’ (technical term! believe it was some resin) and the blemish went away.
Chris was very professional, had good contact, was here when promised.
We are very pleased with the work and highly recommend!
Justin and Cody installed our countertops today and I can’t say enough about their work. From the minute they arrived to the moment they left they were personable, professional, and kind. They let us know what they were doing each step, asked us to check it, and were so friendly. Thank you guys!!!! I wish all installers and companies were as great as you!!!
We had K&D install new countertops in our kitchen remodel. The pricing was very fair and the service was great. The showroom employees were very helpful and the communication during the process was very satisfactory. We will be using K&D for any future countertop needs!
Sara was a huge help every step of the way. Countertops look great!
They did a great job!! Love my new countertops.
I’m so pleased with my new countertop! It looks gorgeous. The whole team at K&D made this a painless process and I highly recommend them!
Needed to replace countertop in my laundry room. K&D did a wonderful job replacing my laminate countertop to a beautiful quartz. Every one was great to work with, no issues. I would totally recommend this company if you’re looking to replace any of your countertops!